This U.S. State Privacy Rights Notice supplements the information contained in the Privacy Policy of Insurance-Auto.com ("we," "us," or "our") and applies to state residents whose privacy rights are established under applicable state comprehensive privacy laws.
This Notice is explicitly designed to comply with privacy regulations across applicable U.S. states, including but not limited to:
In the preceding 12 months, we have collected, used, and disclosed the following categories of personal information for business operations and call routing services:
| Category | Examples | Source & Business Purpose |
|---|---|---|
| Identifiers | Phone numbers, IP addresses, caller ID metadata, email addresses. | Collected when you place a phone call or submit quote requests to route calls to licensed insurance agents. |
| Audio & Telecommunication Data | Phone call recordings, call duration, timestamp, voice transcripts. | Recorded during phone calls for quality assurance, auditing, TCPA compliance, and training. |
| Geolocation Data | ZIP code, city, state, approximate location based on IP or area code. | Used to match consumers with licensed auto insurance specialists in their state. |
| Inference Data | Auto insurance coverage preferences, vehicle query intent. | Generated to evaluate auto insurance quote options and carrier availability. |
Residents of California, Colorado, Connecticut, Montana, Oregon, Texas, Virginia, and other applicable states have the right to opt-out of the "sale" or "sharing" of personal data or its use for targeted advertising.
Note: Your phone number is required when submitting an opt-out request so we can locate and remove your record from our call routing network.
Submit Privacy / Opt-Out Request →Depending on your state of residence, you may exercise the following rights regarding your personal information:
Federal Do Not Call Registry: To register your telephone number on the official Federal Do Not Call Registry, you may also visit www.donotcall.gov.
To submit a request to know, delete, correct, or opt-out of personal data sharing under your state's laws, please contact us using any of the following methods:
privacy@insurance-auto.com with your name and telephone number under the subject line "U.S. State Privacy Request".Verification Process: To protect your security, we verify consumer requests by matching personal details provided in your request (specifically your telephone number or caller ID) against records in our Ringba call logs.
If we decline to take action on your privacy request, residents of states with formal appeal rights (including Virginia, Colorado, Connecticut, Texas, Montana, and Oregon) may appeal our decision within 45 days. To submit an appeal, please email privacy@insurance-auto.com with the subject line "Privacy Request Appeal."
Under California Civil Code Section 1798.83 (California's "Shine the Light" law), California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year information about the customer information we shared, if any, with other businesses for their own direct marketing uses.